These are the terms and conditions of Blue Water Charter. Please read them and if you have any queries do not hesitate to contact us. These terms and conditions are in effect once we have accepted your booking either via phone, email or in person.
- Please arrive 20 minutes prior to the departure time of your trip (at the Tahoe Boat Peer), as we will not wait for late customers as it’s not fair for others to be left waiting.
- Please wear enclosed footwear for safety reasons.
- We require the customer to call us at 6:00pm the night before in order to confirm that the trip is going ahead and confirm departure times.
Number of Passengers:
- Maximum number of passengers is 6. Larger groups may be arranged via special request, please call or email to confirm.
- Minimum number of passengers is 2. Blue Water Charter requires a minimum of 4 passengers to make a trip and in the event that no other individual bookings can be taken for a particular date, a minimum charge of 4 people applies or individuals can nominate an alternative date.
Bookings and Payments:
- All bookings require credit card details to be held by us as security, and the deposit of one person. We will not make any changes to your credit card unless specified or in accordance with our terms and conditions.
- All trips are refundable if we cancel or reschedule the trip.
- Gift vouchers are non refundable and we only reschedule gift voucher bookings.
- The person making the booking is responsible for the total payment of the organised trip. If they have made a booking for 5 people and only 4 people turn up, then they are responsible for making up the difference.
Cancellations and Refunds:
- If you have booked a full boat and there are cancellations within your party, we require a minimum of 10 days notice to fill the vacancy or your party will be liable to pay the difference.
- Blue Water Charter requires 10 days notice if you wish to cancel your booking. In the event that 10 days notice is not given you will forfeit your deposit. However, if notice is given with less than 3 days notice you are then liable to pay for the booking (we may charge your credit card the full amount of the booked trip).
- You may nominate a full refund of deposit or transfer your deposit to an alternative date if your trip has been cancelled by Blue Water Charter.
- If a person becomes unwell and requests to be returned back to shore, then no refund will be given and it is also up to the Skipper’s discretion whether or not to return to port.
- Blue Water Charter will not be held liable for any indirect costs incurred by booking a charter with us.
- In the event the trip is cancelled at any time by Blue Water Charter, we will not be held liable for any travel costs, meals, accommodation or any other costs the customer may have incurred.
- Gift vouchers must be produced at the time of boarding, otherwise a new fare must be paid.
If the customer holding the voucher misses the trip on the booked day without providing notice or is late and boat has left port, then the voucher will be forfeited.
- Gift vouchers are not transferrable or refundable.
- Gift vouchers must be redeemed within 12 months of purchase (unless shorter time frame specified on the voucher).
- All charters are subject to suitable weather conditions (the decision is made at the discretion of the skipper) and we reserve the right to cancel any trip due to bad weather (even at short notice).
- We require the customer to call us at 6:00pm the night before in order to confirm the weather conditions.
- In an instance where the weather may turn unexpectedly it is at the discretion of the Skipper as to whether any, a full, or part refund is given.
- A safety brief is given on board before departure.
- All customers must declare any pre-existing medical conditions or any medication prior to booking and departure (as some people may require special attention).
- We have the right to ask any customer to wear a life jacket at any time.
- All children under 13 need to be accompanied by an adult (and they must wear a life jacket at all times).
- Those who are unable to swim are asked to wear a life jacket at all times.
- It is required that all customers behave in a safe and respectful manner to all staff, other customers and our property.
- If we find that there has been loss or damage to our equipment or vessel due to negligence or unruly behaviour then the customer will be liable for replacement or repair of the item (funds will be taken from the credit card that is held for security).
- The Skipper reserves the right to cancel a trip and payment forfeited if unruly or unsafe behaviour is displayed.
- Alcohol is allowed onboard the vessel, however responsible consumption of alcohol is to be adhered to.
- The Skipper reserves the right to: refuse alcohol onboard if he deems it to be unsafe, refuse a passenger onboard the vessel if they are under the influence of alcohol and can cancel the trip with no refund.
Here at Blue Water Charter we want to provide a safe and happy fishing experience for our customers. However due to the nature of a fishing charter please be mindful that there is a remote risk of injury or even the more extreme. Please understand and appreciate the dangers involved and once aboard the vessel the customer must assume and accept all these risks.